Print

Career Tips >> Browse Articles >> Career Resources

+2

Must Have Skills to Get Ahead as an Administrative Assistant: Social Skills

Must Have Skills to Get Ahead as an Administrative Assistant: Social Skills

Genuinely listen, take notes, and smile!

By JEM

From JEM’s “Must Have Skills to Get Ahead as an Administrative Assistant (Part 1 of 2)”












Social Skills

As you likely know, the administrative assistant market can be especially competitive. To get an edge, get ahead and propel your career (and your manager’s career) forward, you have to master certain skills.

In my mind, the most important skills for any administrative assistant are social skills. Anyone can learn to use a fax machine, but it takes a special person to interact effectively and positively with clients, vendors and others on behalf of your company.

The social skills you must develop as an administrative assistant include:

  • Listening skills: You must listen to what people convey, not just the words they speak. A potential client may give off signs that she’s ready to buy. Your boss may stress the importance of upcoming developments. Learn to decipher intentions and thoughts as best you can without making assumptions. Then use your good judgment to determine your next course of action.

  • Communication skills: Your ability to convey and share information must be as keen as your ability to take in all kinds of clues and signals. Communication involves verbal communication and written communication as well.

  • Adaptive and efficiency skills: The best administrative assistants assist people quickly, accurately and efficiency to get the job done well in the least amount of time.

Try to know the heart of a person’s request, habits and intentions so that you can provide a quick, effective and all-encompassing solution. Don’t rush anyone, but do be astute enough to resolve their problems in as courteous a manner as possible.









Read Part Two: Must Have Skills to Get Ahead as an Administrative Assistant: Technical Skills

Read the original blog article ‘Must Have Skills to Get Ahead As An Administrative Assistant (Part 1 of 2).’


Adminsecret School Finder

Save time in your search for a degree program. Use AdminSecret's School Finder to locate schools online and in your area.

Get Info

* In the event that we cannot find a program from one of our partner schools that matches your specific area of interest, we may show schools with similar or unrelated programs.

Recent Activity

Photo_user_blank_big
JOSEWELL received the quiz result of "Excellent", 3 days ago.
Photo_user_blank_big
eltonfranqui commented on: "elton franqui", 4 days ago.
Photo_user_blank_big
sumerfireflies received the quiz result of "Administrative Assistant", 5 days ago.
Photo_user_blank_big
SarahWilliams received the quiz result of "Glamour Queen", 6 days ago.