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Must Have Skills to Get Ahead as an Administrative Assistant: Technical Skills

Must Have Skills to Get Ahead as an Administrative Assistant: Technical Skills

From the coffee machine to computer software, admins need to know it all.

By JEM

From JEM’s “Must Have Skills to Get Ahead as an Administrative Assistant (Part 2 of 2)”















Technical Skills

In my previous entry, I discussed social skills you need to stay competitive in the administrative market. In this entry, I will cover technological skills.

I don’t have to tell you that advances in technology have impacted the administrative assistant perhaps more than any other office worker. Once, we were considered no more than typists and note-takers. Now we are expected to manipulate everything from spreadsheets to databases to contact management software.

Here are four top technological considerations you need to stay competitive:

  • E-mail and calendar programs: These are the most basic and important tools of the administrative assistant.

  • Office suite programs: Office suites like Microsoft Office typically include a word processor, a spreadsheet program, a database program and presentation software. While you don’t necessarily have to learn advanced functions as an administrative assistant, you do need to understand each application and know how to work with them.

  • Company-specific software: I once worked for a company that had its own program to reorder office supplies. Whatever unique software your company uses (and they will have at least one), you’ll do well to master it.

  • Printers, copiers, scanners and fax machines: I group these devices together these days. This type of equipment is increasingly combined into a single multi-function device. Spend some time learning specific functions you’ll need to know.

A last consideration is to develop the ability to approach new technology with interest. Equipment and ways of working continually change, and the tools you use today will be most likely outdated within a year.

Be prepared to welcome change and dive into learning new technology with zeal!



Read Part One ‘Must Have Skills to Get Ahead as an Administrative Assistant: Social Skills’

Read the original blog article ‘Must Have Skills to Get Ahead As An Administrative Assistant (Part 2 of 2).’


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