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Must Know Software for the Administrative Assistant
Jodith on Administrative Arts
From the Administrative Arts blog “Must Know Software for the Administrative Assistant”
These days, with companies reorganizing and downsizing, more and more is being expected of the Administrative Assistant role. We’re not just expected to take care of the boss anymore, we’re also expected to design databases, manage websites, produce newsletters and a plethora of other duties we weren’t expected to do in the past. As such, more and more software knowledge is expected of someone applying for an Administrative Assistant position over and above the usual Word, Excel, PowerPoint, and Outlook. I’ve put together a list of software that could be beneficial for you to learn. Needless to say, you should also be expert at the aforementioned software.
Database
While many of you may have worked with Microsoft Access, you probably have done simple work like adding and updating records and running predesigned reports. More and more these days, companies are wanting Administrative Assistants to be able to handle everything from the design phase of the database to building it, designing forms and reports, and managing security. If you have the opportunity, I highly recommend taking an advanced Access class that talks not only about the specifics of the software, but the concept of relational database design.
Website Editors
One very common theme I’ve seen in job ads recently is the requirement to be able to manage a website. You’ll find a variety of website editors that companies use to manage websites. The most popular ones, though, are Microsoft FrontPage and Adobe Dreamweaver. FrontPage seems to be the one must requested, probably because it was included in Microsoft Office Professional starting in 2003. However, FrontPage is being phased out by Microsoft, so there are other web authoring tools being offered. Dreamweaver is considered the industry standard for web design, but it’s a very expensive program, so you see it less often in your run of the mill office setting. I’ve found, though, that if you understand the concepts in one program, you can apply it to the other program. You just need to learn the mechanics of the new program.
Again, I recommend taking a class that includes not just the mechanics of the programs, but the concepts of web design. It’s not just about looking good, but functioning well and loading fast.

haleyz
5 months ago
2 comments
This article was very informative and true! Administrative professionals should always keep up with new software programs. Employers in tech-rich areas like Silicon Valley, typically require the above mentioned skills at minimum.
EbonyRose
6 months ago
36 comments
Great article - Admins should consider on-line classes for these software packages. Sometimes local community colleges will also offer classes, or if you prefer, self-paced learning via training software at places like Staples or Office Max.
TunisiaLee
6 months ago
2 comments
Very interesting. Where would I find software classes?
vinaychoudhary
7 months ago
2 comments
I am new hire, I read this article. It's realy true and useful.
michcarl26
9 months ago
4 comments
This article is very informative.
Account Removed
10 months ago
This is particularly true and useful in today's job market. The more advanced and more specialized your skills, that should make your job search, security and overall satisfaction stronger. I am a Mac owner and I am familiarizing myself with the highly exclusive nature of the software and operation of these extremely powerful and efficient computers. Those PC versus Mac commercials are true!
freestar
11 months ago
2 comments
I would add Quickbooks (or another accounting program).
I specilize in working with realtors so would suggest Top Producer and Wise Agent - both customer management programs. Also, to track contract to close, would suggest Settlement Room or one of the others.
kelleyking
about 1 year ago
26 comments
Jodith, you are absolutely right! I say the same exact thing to all newcomers to the business world -- learn the software. It is the skill that most commonly crops up in ads, and you're right -- AAs are expected to perform far more diverse duties than the traditional "Della Street" types. Even requirements for receptionists are more stringent; I've seen many ads whose KSAs include Excel and database management.
In this technology-driven age, we must make ourselves highly competitive.
mike
about 1 year ago
6 comments
u-lead 3d is quite cool for an admin sec as it helps beautify a document wit 3d text and graphics. allows the insertion of pix and the editing with rich 3d texts.
mike
xtainlove@yahoo.com
mike
about 1 year ago
6 comments
big up to admin sec website. whoever wants to communicate with me could reach thru: xtainlove@yahoo.com or dotttgo@yahoo.com really need friends who could share admin ideas with.
mike.
nicola23m
about 1 year ago
2 comments
Good morning, evening all,
I have found this website to be very informative. This article is beneficial to all of us who work in Administrative Support positions. The information on software products old and new are much needed to try to advance in these trying times.
mpenny
about 1 year ago
14 comments
this is so true.....
Blanch
about 1 year ago
2 comments
Great information. I am currently temping looking for permanent work and have been working on adding more programs to my current ones. This helps with pointing me in the right direction.
skemp
about 1 year ago
2 comments
This article is very informative
Baygazer
about 1 year ago
4 comments
Almost all of the big software companies offer FREE downloads of their products for a 30-day trial. That's how I learned Lotus Notes, Quark, Adobe Illustrator, M.Y.O.B., Peachtree, Tab 3, and MS Web Developer. The tutorials are nice too, but if you really want to learn the entire program, I think having it on your computer is the best solution.