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Reap the Benefits of Airline Partner Groups

Currin Berdine / AdminSecret

In order to serve their customers better, most major airline carriers have banned together in alliances. Be sure to take advantage of these partnerships as it can provide many perks and free resources for you and your boss.

Frequent Flyer Miles

Frequent Flyer programs are set up to offer rewards to customers after they accrue a certain amount of “points” or “miles.” These are earned after a certain amount is purchased either directly from the airline (as in tickets) or from partnering companies (like hotels, car rentals, etc.) Frequent Flyer credits can be transferable between airlines in partnering groups.

Shared Airport Lounges

Your boss is flying from New York to Germany with a five hour layover in London. What in the world can he do for those five precious hours? Booking a hotel would be wasteful, but the airport bar will be too loud to get any work done. This is where airport lounges come in. They are quiet spaces in airports that are set aside for special customers of airlines and their affiliates. They have wireless, telephones, free beverages, comfortable seating and daily newspapers. By joining one of these elite groups, your boss will never be stranded.

Customer Service

So on this trip to Germany, your boss finds out his flight is delayed and he won’t make it in time for the important presentation. He calls you in a panic because the ABC Airline he was supposed to fly has a mile long line and no one available to help. You, however, know that ABC is part of an airline alliance. You tell him that while you try to get ABC on the line to help, he should go to the shorter line at XYZ Airline. XYZ and ABC are partnered, and they will be more readily and easily assist him in the crisis. All in all, there are simply more people and avenues to serve you when you work within an airline alliance.

Smoother Flight Transfers

Airlines make it easier to switch between other airlines in their partnerships because they want to make it seamless for the customers. This will make them stay in the airlines’ group and provide more business to their conglomerate. To accomplish this, airlines will go out of their way to:

-Locate partners’ gates nearby in airport terminals
-Announce other airlines’ gate and departure information while on an arriving flight
-Electronic tickets that can be used between each airline
-Arrange cheaper tickets to a customer’s destination on a partner airline
-Check baggage from starting point to final destination without having to recheck at a layover

One World Alliance

American Airlines
British Airways
Cathay Pacific
Finnair
Iberia
Japan Airlines (JAL)
LAN
Malév
Qantas
Royal Jordanian

SkyTeam Partners

Aeroflot
AeroMexico
Air France
Alitalia
China Southern
Continental
CSA Czech Airlines
Delta Air Lines
KLM Royal Dutch Airlines
Korean Air
Northwest

SkyTeam Associates
AirEuropa
Copa Airlines
Kenya Airways

http://www.delta.com/planning_reservations/plan_flight/flight_partners/skyteam_alliance/index.jsp

Star Alliance Group

Air Canada
Air China
Air New Zealand
ANA
Asiana Airlines
Austrian
Bmi
LOT Polish Airlines
Lufthansa
Scandinavian Airlines
Shanghai Airlines
Singapore Airlines
South African Airways
Spanair
SWISS
TAP Air Portugal
THAI
Turkish Airlines
United
US Airways

Read all of our “Travel” Articles.


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