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Implement a Successful Travel Program

Implement a Successful Travel Program

David Grossman | USA TODAY

Today Align’s corporate travel management program covers all trips originating in North America and will soon extend to its offices worldwide. Arakelova currently has 500 travelers in her database. Here are some of her steps for implementing a successful corporate travel policy.

•Make a plan and keep it comprehensible.As a certified travel manager, Arakelova built and managed a corporate travel program at her previous job, so she knew just what to do when she joined Align. The existing travel policy was extremely broad and not enforced, according to Arakelova.

Arakelova worked with her finance department to construct the new travel policy. She wanted a terse, easy to understand policy, putting procedures and other frequently changing information in appendices for updating without altering the underlying travel policy.

Arakelova wanted to consolidate all travel operations though a single TMC and online booking tool. The new travel policy would mandate the use of these entities as well as the corporate credit card, and preferred travel vendors.

•Get buy-in from all departments. To bring the rest of the company on board, Arakelova developed a business plan and financial proposal detailing the projected cost savings through a managed corporate travel program. “We did quite a lot of internal marketing and presentations, and got support from the upper management and the employees as well,” she says.


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