Print
Rate

Salesforce CRM Guide

Mansi Gupta

Making good use of superior customer relationship management (CRM) to manage and share information is a key competitive advantage for businesses today. At the same time, getting the greatest productivity and revenue benefits from sales force automation, marketing automation, and customer service applications is quickly becoming a top priority for companies of all sizes. CRM products and services make it easy for customers to conduct business with an organization in any way they want regardless of the communication channel they operate through. They also facilitate communication with customers across varying lines of business. In other words, CRM enables an organization to manage its relation with its customers efficiently through the introduction of reliable processes and procedures for interacting with those customers. Thus, in today’s competitive business environment, successful CRM solutions have become indispensable.

Eventually a number of companies have evolved offering CRM products and services. However, Salesforce.com has emerged as a true winner out of them. Salesforce.com made its entry into the current market in the field of internet software and services way back in 1999. Marc Benioff, Parker Harris and David Moellenhoff were the founders of Salesforce.com, which is emerging as a pioneer in the field of CRM products and services during the recent times. Salesforce assists its clients in data contrivance, helps in maintaining candid and accurate customer feedback for umpteen products and services offered by different enterprises in the current competitive market. The incomparable professional services provided by Salesforce.com results in remarkable client gratification. The technical experts at Salesforce.com assist the end-users in customization of the existing CRM solutions and achieving better performance by picking out the right merchandise for future CRM implementation. The Salesforce automation services enable salespeople to be productive by automating manual and repetitive tasks, and provides organized data about their current and prospective customers, as well as permits companies to establish a system and a process for recording, tracking, and sharing information about sales opportunities, sales forecasts, and closed business.

With the advent of on-demand CRM, some very significant changes have been introduced in the realm of CRM. Salesforce.com is the worldwide leader in on-demand customer relationship management (CRM) services. The technology does away with the need to buy the software and hardware separately and then implement it yourself. With on-demand CRM, Salesforce performs the role of the IT experts for its clients. From building the infrastructure, the software, and providing upgrades, Salesforce executes all the operations in a transparent manner.

More companies trust their vital customer and sales data to salesforce.com than any other CRM company in the world because it delivers integrated, completely customizable enterprise applications for companies of all sizes. Also, because Salesforce is easy to learn and use, and it can be up and running in weeks or days — not the months or years required as by traditional client-server CRM software. In fact, more than 399,000 subscribers at 20,500 companies worldwide depend on Salesforce to manage their sales, marketing, customer center, and customer service.

Back to more CRM & SalesForce Help.

About the Author:

Mansi gupta recommends that you visit http://www.crmlowdown.com/salesforce/index.html for more information on Sales force CRM.


AdminSecret School Finder

Save time in your search for a degree program. Use AdminSecret's School Finder to locate schools online and in your area.


* In the event that we cannot find a program from one of our partner schools that matches your specific area of interest, we may show schools with similar or unrelated programs.

Recent Activity

Photo_user_blank_big
romanico received the quiz result of "21-50% correct: Good effort", almost 2 years ago.
Photo_user_blank_big
tmiller received the quiz result of "Satisfactory", almost 2 years ago.
003_max30
new2admin gave a thumbs down to The Article "6 Ways Finding a Dream Job Is Like Finding Your Soul Mate", almost 2 years ago.
Photo_user_blank_big
kinsh1987 received the quiz result of "Legal Secretary ", almost 2 years ago.
Contactphoto-img_20141211_175940_max30
LoraJ commented on: "Lora Coats", about 2 years ago.