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  • +3

    Meeting Planning 101

    Meeting Planning 101
    Last summer, Robbie Davis was planning a meeting at a hotel for company personnel. In her email to attendees, she unknowingly made a typo in the link to the hotel's Web site, leading recipients instead to a pornography site. While she immediately sent another email correcting the error and asking recipients to disregard the first one, coworkers clicked the original link ...
    Rated: +3
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    Be Your Own IT Help

    Be Your Own IT Help
    Do you always call your office's tech support staff to solve your every computer quandary? Office workers can be divided into two groups: "those who believe in the promise of technology and those who are perennially disappointed; the users for which everything goes wrong," says Gini Courter. As partners in Traverse-City, Michigan-based TRIAD Consulting, LLC, Courter and Annette Marquis have been ...
  • -1

    Plan Company Events with These Expert Tips

    Plan Company Events with These Expert Tips
    Event planning is one of the more creative and exciting aspects of being an administrative assistant, but it can also be one of the most unnerving. When your company is throwing a big bash and you're suddenly put in charge of the details, it can be difficult to avoid a run-in with Murphy's Law. Fortunately, with a little organization and the ...
    Rated: -1
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    Win the War Against Interruptions

    During crunch time, it's not unusual for Kelly Kelley, CPS, a senior administrative assistant for Vanir Construction Management, to be working on 10 to 15 computer documents, have 40 or more unread emails, hear two phone lines ringing and have two people standing in front of her desk. Interruptions, such as phone calls, incoming email and people dropping in, can make ...
  • +6

    Communication Tips for Today's Admin

    Communication Tips for Today's Admin
    The most successful admins network, speak clearly and write effectively. So now it's time for the master class to attain a higher level of communication expertise. These tips will guide you. Manage the Message Regardless of the situation, always communicate with respect, advises Ronnie Moore, author of Why Did I Say That? Communicating to Keep Your Credibility, Your Cool and Your ...
    Rated: +6
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    Office Netiquette: Instant Messaging

    Office Netiquette: Instant Messaging
    The use of instant messaging (IM) is on the rise in the workplace, and many experts believe that it will eventually replace email as a corporate communication tool. Instant messages, or IMs, allow coworkers to exchange information in real time. Yet IMs also present a way for employees to waste time on involved personal conversations. Also, IM technology tends to be ...
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    Office Best Friend? Dogs at Work...

    Sheba the pug isn't a lawyer, but she might as well be. The pugnacious pup is official mascot and greeter at Justia.com, a startup that creates Web sites for attorneys. Sheba licks visitors, barks her opinion on conference calls and tags along on sales calls. A true dog-commer, she even has her own blog, HugPug.com. Says proud papa CEO Tim Stanley, ...
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    Japanese Etiquette Guide

    Japanese Etiquette Guide
    Japan is a place of many rigid, often hard-to-understand customs. The norm is for men to work hard and for women, who often face workplace discrimination, to be deferential at all times. Both sexes are expected to bow - literally - to authority figures. And even though it's illegal, discrimination on the basis of ethnicity does exist here, particularly if you ...
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    French Etiquette Guide

    French Etiquette Guide
    Americans and the French have had a complex relationship that began when contemporary American and French revolutionaries fueled each other's revolutions. Like an old married couple, they have influenced each other, lived with each other and complained about each other for years. The French are not an unfriendly, cold or arrogant people. This complaint is a misperception of a behavior found ...
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    China Etiquette Guide

    China Etiquette Guide
    The great paradox of modern political reality: How can China, the world's largest communist nation, also be the world's largest consumer market? Easy: When it is also the society most experienced in manipulating symbols based on ancient traditions that emphasize integrating potentially conflicting opposites into a harmonized whole. Communicating in China, therefore, means employing symbols, reducing text and mastering implied meanings ...
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    German Etiquette Guide

    German Etiquette Guide
    Europe's economic powerhouse, the wonder of post-World War II reconstruction, a major contributor to both world culture and several world catastrophes over the last two centuries, Germany is an enigma that wants to be understood. Germans have been trying to explain themselves for most of their history, sometimes successfully, sometimes not. What it means to be German, who is German and ...
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    Australia Etiquette Guide

    Australia Etiquette Guide
    It's "just like southern California - only a few thousand miles further away," says one unobservant Yank about his first trip to the land down under. Yes, US Americans are Yanks, and Australians are Aussies - it's OK to use those terms. But there is much that is uniquely Australian about this island continent. English is the language, but it's based ...
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    Business Etiquette Abroad: Overview

    Business Etiquette Abroad: Overview
    This article first appeared on Monster"Etiquette would not seem to play an important part in business, and yet no man can ever tell when its knowledge may be of advantage, or its lack may turn the scale against him." - Emily Post, 1922 Although the face of business has changed drastically since 1922, when Emily Post wrote the words above, the ...
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    Country-by-Country Etiquette Guide

    Country-by-Country Etiquette Guide
    Every country you or your boss' travels to for business (or pleasure) might seem similar, but in fact many have hidden customs. Stray from these courtesies and your gesture can be considered rude or offensive. Check out these guides to be sure you are within your boundaries, as well as perform deliberate actions that are considered custom. In addition, these guides ...
    Rated: +1
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    Perfect Your Business Handshake

    Perfect Your Business Handshake
    Communicating confidence and reliability is essential to the success of any business. And since administrative assistants are often on the front lines of a company's public image, knowing how to make a good first impression is one of the unspoken but fundamental parts of their jobs. Whether you're interacting with a customer, your boss or a colleague in another company, a ...
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    Savvy Telephone Etiquette

    Savvy Telephone Etiquette
    Picture a cross between a magician and a linebacker. Calls are coming in, people are trying to get through to your boss. You use a little misdirection, a few stubborn blocking techniques and, voila, you become an effective assistant. "Your job is to protect your boss -- be a time manager," says Val Williams, a business coach with Professional Coaching and ...
    Rated: +1
  • +21

    Learn How to Type Faster With These 5 Pointers

    Learn How to Type Faster With These 5 Pointers
    I haven't been practicing lately so I only top out at about 95wpm (words per minute), but with continued training it is fully possible to kick your typing speed up to 160wpm or even higher. Why am I mentioning these speeds? Because the average person's handwriting speed is somewhere around 25-35wpm where the words are short and speed is at the ...
    Rated: +21
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    Ten Key Typing Practices For Entering Data Better

    You've decided to move into the data entry career field. How can you best prepare to apply for a job with ten-key typing? I consulted with a veteran of several years in numeric data entry and added insights from my development of ten-key practice software to create a list of useful tips for job seekers and for those who wish to ...
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    Important Email Habits Tips and Tools

    Important Email Habits Tips and Tools
    Email Attachments Be sure to upgrade your antivirus before you open anything and remember to practice safe email habits. - Do NOT open any emails from unknown senders. - Never save or open an attachment from a suspicious email. Specifically, never save or open any .ZIP, .SCR, .EXE, .BAT, .COM or even .JPG or .GIF files from such emails. These files ...
    Rated: +1
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    Computer Repairs - 8 Tips for Emergencies

    Computer Repairs - 8 Tips for Emergencies
    In the ideal situation, you buy a computer, install it and use it smoothly. Unfortunately, this is often not the case. Everybody will receive some error messages sometimes or some unexplained failures. Should you call in a computer technician immediately or are there a few things that you should try by yourself to solve the problem? It depends on the case. ...
    Rated: +1
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