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    Embarrassing Moments at Work: How to Recover

    Embarrassing Moments at Work: How to Recover
    Years later, I still remember that sinking feeling, just after I'd hit the Send button after writing an email complaining about an editor. My worst virtual fear was quickly confirmed: Yes, I had sent my bit of snark to the editor instead of my friend--and no, the editor wasn't amused. Although he initially refused to work with me again, he eventually ...
    Rated: +1
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    Your Voice Is You - Make the Most of It

    Your Voice Is You - Make the Most of It
    Your phone rings. You answer, and the caller says hello, without identifying herself. Yet immediately you recognize her voice—even though you haven’t spoken with her in more than ten years. How are you able to do that? There’s no mystery here, for voices are highly distinct and distinguishable, sort of our “signature in sound.” Your voice is you. That being the ...
    Rated: +1
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    How to Get Into First Class

    How to Get Into First Class
    Every business traveler wants to sit in a big seat at the front of the plane, but getting an upgrade these days is increasingly difficult. I caught up with Matthew Bennett, who runs upgrade advice site FirstClassFlyer.com, for tips on how you can sit in first or business class without breaking your travel budget. -Get What You Ask For. With so ...
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    How Often Are You Backing Up?

    How Often Are You Backing Up?
    Having a discussion with some writers at a forum recently it became obvious that many were not backing up their computers at all, or their websites online. Consequently if they got a virus that affected their computer and put it out of action, they ran the risk of losing all of their material and/or not having access to it for awhile. ...
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    What Is the First Impression of Your Office?

    What Is the First Impression of Your Office?
    First impressions count! Part of an administrative professional’s unwritten job title is to professionally project and promote the corporate brand and image to the public. As administrative professionals, we do that by how we greet our guests and how we maintain our desk and accompanying office areas where we work. Walk in the front door of your office and look around ...
    Rated: +2
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    Holiday Organizing with Buckets

    Holiday Organizing with Buckets
    You may recall that I love using buckets to organize and store things—it’s just one of my (uh, many) quirks. Lucky for me, the holiday season offers new opportunities to organize things with buckets (hooray!) and, it turns out, the holiday season also offers the opportunity for finding new buckets. Yesterday I discovered some new buckets on my way to an ...
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    Auto Signatures in E-mail

    Auto Signatures in E-mail
    Do you have an "auto signature" set up in your e-mail? If you don't, here are a few reasons you may want to consider setting one up. If you already have one set up, see if it's as complete as you may want it to be. Good auto signatures are a sign of professionalism. It's the polish at the end of ...
    Rated: +2
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    Slideshow: 13 Ways to Cut Business Expenses

    Slideshow: 13 Ways to Cut Business Expenses
    Below, "Three Easy Ways to Cut Business Costs" then see the slideshow for 10 More Ways to Cut Business Costs Small business owners are always looking to cut expenses where they can. But in today's business climate, reducing outlays may be particularly important. In this column, Smart Answers shares several tips on how small companies can save on operating expenses. Do ...
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    Slideshow: 10 Ways to Cut Business Costs

    Small changes to reduce expenses and improve profitability can help prevent more painful cuts later on. Here are 10 ways your company can trim costs without touching your core business, with links to in-depth articles on each technique. [page] h3. Reduce Energy Use Switch to compact fluorescent lighting to save electricity. Cut your heating bill with better insulation and windows. ...
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    5 Steps to Better Ergonomic Health

    5 Steps to Better Ergonomic Health
    Do you feel sore during the work day? Do you feel like you have to get up and stretch every so often? Do you need a break once in a while? If you answered yes of any or all of these questions, your ergonomical setup might either be incorrect or you are not moving about enough during your day. Here are ...
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    4 Steps to Setting up E-mail Distribution Lists

    Do you find yourself having to write each person's e-mail address over and over again for certain e-mails? Do you wish that you could make life simpler by just entering one item that would include a list of e-mail addresses? Here are 4 simple steps to creating an e-mail distribution list in Microsoft Outlook: 1. Make sure that you are in ...
    Rated: +2
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    Sounding the Alarm about Workplace Privacy Issues

    I recently attended an IAAP dinner meeting and we had a lawyer speak to us about the proper disposal of confidential documents. As assistants we often work with information that is confidential and we need to use good practices when disposing of these documents. In Canada document disposal came to the attention of Ontario’s Privacy Commissioner in the filming of a ...
    Rated: +1
  • +5

    When the Sound of Your Mouse Isn't the Only "Clique" In the Office

    When the Sound of Your Mouse Isn't the Only "Clique" In the Office
    We had to go through it in elementary school, being the last one picked for the team. We had to go through it in high school, being excluded from the all important “popular group”. What about at work? Is there an exclusive group at the office where others are not welcome, also known as the clique? How do you know if ...
    Rated: +5
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    Answers to The Office Emergency Quiz

    Answers to The Office Emergency Quiz
    AdminSecret created The Office Emergency Quiz to help you learn the skills you need to survive if a disaster strikes your workplace. We listened to our users' feedback and are providing the answers so you can learn from the quiz. h4. Don't cheat! If you haven't taken The Office Emergency Quiz, go take it first. See answers on the next page... ...
    Rated: +1
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    Multilingual Workplaces: The Etiquette of Talk

    Multilingual Workplaces: The Etiquette of Talk
    Has this happened to you? The conversation drifting over the cubicle wall is in Chinese, and you wonder: Are my colleagues talking about me? Or you and a coworker are in the cafeteria talking about Mexico's World Cup chances. Suddenly, you notice angry glances from the next table. It's not your soccer analysis; it's that you're not speaking English that galls ...
    Rated: +1
  • +6

    Relax at Your Desk with These Techniques

    Relax at Your Desk with These Techniques
    Working at a desk can be more stressful to your body than you may think. Spending long periods of time in a desk chair can cause your circulation to slow down, meaning your muscles aren't getting enough oxygen, and that often results in muscle tension. And if you have the added stress of a type-A-personality boss, you could be on your ...
    Rated: +6
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    How to Find Data in an Excel Table

    This step-by-step article describes how to find data in a table (or range of cells) by using various built-in functions in Microsoft Excel. You can use different formulas to get the same result. Create the Sample Worksheet This article uses a sample worksheet to illustrate Excel's built-in functions, for example referencing a name from column A and returning the age of ...
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    Skills for Bridging the Language Diversity Gap

    Skills for Bridging the Language Diversity Gap
    Although linguistic diversity can make life interesting, there are times when we need help to communicate across accent and language barriers. Because diverse workplaces are rapidly becoming more the rule than the exception, it is likely that at some point you will find yourself working with someone who is less than fluent in English or has an accent that is difficult ...
    Rated: +2
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    Five Top Tips for Excel

    Like many users of Excel, I've found a few really useful features which I use quite often. Here are my top five. Keyboard Shortcuts Try the following Excel keyboard shortcuts. They can really make your life easier. Ctrl + A — Select all cells Ctrl + Home — Go to cell A1 Ctrl + End — Go to last cell in ...
    Rated: +2
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    Don't Be Afraid to Ask About Differences

    Don't Be Afraid to Ask About Differences
    Diversity scares many people. They are too afraid to ask questions about differences, such as a person's culture or background. They may be worried about appearing nosy or patronizing, or are downright terrified of offending colleagues. Asking about differences is fine. In fact, it is an excellent way to learn about the diversity around you, to communicate respect for others and ...
    Rated: +1
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