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    The Soft Sell Of The Hard Sell – Relationship Marketing For Tough Times

    The Soft Sell Of The Hard Sell – Relationship Marketing For Tough Times
    Tough times call for tough marketing. The “tough marketing” is being tough on yourself, not on others. Today’s marketplace calls for understanding and empathy on the part of marketers towards prospects and others in your supply team. However, you have to be tougher than ever - on yourself. The idea of the “Hard Sell” doesn’t sit well with many people, including ...
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    Create a Paperless Office

    Create a Paperless Office
    If you're finding it tough to stay ahead of the paper trail in your office, it might be time to begin phasing it out. Storing documents electronically can save you time and your firm money, says Leonard B. Kruk, a technology futurist and president of Naples, Florida-based Leonard Kruk Consulting. Reducing your reliance on paper can increase your productivity. Here are ...
    Rated: +2
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    Ten Commandments For Time Management

    Ten Commandments For Time Management
    "Time is the scarcest resource of the manager; if it is not managed, nothing else can be managed." - Peter F. Drucker One of the major causes of stress is work overload and not having enough time to accomplish your tasks. The easy way to get out of this predicament is to get organized and managing your time effectively. The goal ...
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    Holiday Card Help

    Holiday Card Help
    When Nevada Title Co. wanted to send a truly memorable holiday card to its clients, it sponsored a contest for the students of a local elementary school to design the card, says Patti Speer, an executive assistant with the Las Vegas-based firm. Speer addresses every card she sends by hand to ensure that recipients "feel really appreciated for their business," she ...
    Rated: +2
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    Admins Must Have the 'Write' Stuff

    Admins Must Have the 'Write' Stuff
    "Our admins are lifelines that feed us our most vital information and keep our responsibilities and resources coordinated," says Marc Wright, founder and principal of Martinez & Wright Homeownership Partners in Los Angeles. "If they give us messages that are unclear or inaccurate, we're going to end up as someone else's lunch." With email being the preferred mode of business communication ...
    Rated: +2
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    Finessing the Business Meal: Part II

    Finessing the Business Meal: Part II
    “Nothing in life is to be feared. It is only to be understood.” ~ Marie Curie You will find yourself attending many business dining events during your career and you may find that you are (or will become) the host of your own business meetings, as well. The key to a successful and smooth get-together over a meal lies in your ...
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    Admins: Get Comfortable Wearing the Manager's Hat

    Admins: Get Comfortable Wearing the Manager's Hat
    Your job description doesn't include the word manager, but sometimes you're forced to wear a manager's hat. You may find yourself hiring temps to help complete a project, or your department may grow and move you up the totem pole. Unfortunately for administrative professionals, many organizations don't train staff in management skills, yet companies pile on supervisory expectations. Part of the ...
    Rated: +1
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    Going Green - Can I Make a Difference?

    Going Green - Can I Make a Difference?
    Does it really matter if I get a little greener? That's a question I've asked myself and you may have too. To answer, I'd like to share some information from the Natural Resource Defense Council's web site (complete article here). If every household in the US bought 1 box each of 100% recycled facial tissues, toilet paper, paper towels & napkins ...
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    Valentine's Day Ideas and Tips for the Office

    Valentine's Day Ideas and Tips for the Office
    Valentine's Day is about chocolates and roses for some employees, but cavities and allergies for others. Be sure Valentine's Day in your office is kept in good spirits and is within yours or the offices' budget. As admins, a major part of our job is to keep office morale high. With massive budget cuts and layoffs this year, it would be ...
    Rated: +1
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    My Boss "Makes Me Very Uncomfortable"

    My Boss "Makes Me Very Uncomfortable"
    Dear Neycha, Thank you for your recent column on boss’ day. I’m having a dilemma with my own supervisor. I work in a small healthcare office owned by three partners. The youngest doctor, who is thirty-seven, is my direct supervisor and, since I began working there seven months ago, he’s been occasionally inappropriate. He makes fresh remarks about my body and ...
    Rated: +1
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    10 Tips for Effective Meeting Minutes

    10 Tips for Effective Meeting Minutes
    A common job duty of administrative and executive assistants is to be able to take effective meeting minutes. Whether you are taking minutes at a team meeting or a meeting of the Board of Directors, the skills are pretty much the same. Here are 10 tips for taking effective meeting minutes. 1. Always make note of the start and end time ...
    Rated: +3
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    On the Job Tips for New Admins

    On the Job Tips for New Admins
    Based on lessons I picked up over the years either from other administrative assistants, my bosses or from trial and error. Here are my top six things I would recommend you do well as a new administrative assistant: 1. Write it down When your boss asks you to do something, write it down, send yourself an e-mail reminder or put it ...
    Rated: +2
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    Six Ways Admins Can Manage Up

    Six Ways Admins Can Manage Up
    We are all managers - of our bosses, if no one else. So a key to success as an administrative professional is to learn how to manage your manager. Here are six ways to do it. Understand Your Boss First, do some groundwork. “You need to understand your manager’s initiatives and their impacts on the organization,” says Heather Mayfield, VP of ...
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    Reduce Office-Party Waste

    Reduce Office-Party Waste
    This article has been excerpted from 101 Ways to Turn Your Business Green by Rich Mintzer, available from Entrepreneurpress.com Whether it's an end-of-the year holiday party or any other celebration throughout the year, it is still important to think green, and not only on St. Patrick's Day. Celebrations are wonderful times to bring your employees together and build teams, camaraderie and ...
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    Canceled Package Deals Can Carry Stiff Penalties

    Canceled Package Deals Can Carry Stiff Penalties
    Question: Several months ago, my son booked a five-night trip to Las Vegas on Travelocity. The trip cost $1,656 for the hotel and airfare, and he paid for it using a Chase Visa debit card. He later decided to cancel the trip due to pending surgery. He called Travelocity and was told he could get about $900 back on the hotel ...
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    What to Include in Enewsletters and Eflyers

    What to Include in Enewsletters and Eflyers
    Have you ever noticed how Harvey Norman, Domayne, Bunnings Warehouse or just about any other major retail outlet sends out catalogues each month? Hell, if we take Bunnings for example, they’ve even gone one step further and called their standard catalogue a “dogalogue”. Sure, it’s unique but it’s memorable and the whole catalogue idea serves a very important purpose and that’s ...
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    Recharging My Professional Batteries

    Recharging My Professional Batteries
    What do you do to ensure your professional batteries stay fully charged? There are numerous ways to approach this including continuing education courses, reading books and industry publications, researching trends and issues on the Internet, and networking with other professionals. Yes, I said NETWORKING with other professionals. Don't let the word networking scare you off. You don't have to be an ...
    Rated: +2
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    Social Networking For Business: What Works

    Social Networking For Business: What Works
    Social Media sites like Twitter, Facebook, Linkedin and YouTube are changing the way the world does business. I think this is in response to our desire to connect with others. Relationship Marketing is all about connecting with people first as human beings and then as customers later. For a real business relationship to work, both parties must receive value. If only ...
    Rated: +1
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    High Quality, Economical Online Printing Resources

    High Quality, Economical Online Printing Resources
    Whether you work for a large corporation or you're just starting your business, saving time and money on your printing costs is important. I strongly recommend developing a great working relationship with a local printer whenever possible. However, the two online options I'm about to recommend are able to beat almost every printer's pricing I've ever requested a quote from for ...
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    13 Bosses and How to Make Them Love You

    Along with paychecks, deadlines, and overtime, bosses are one of the things you just can’t avoid in the workplace. But how to identify these strange characters and deal with them? Don’t go it alone — it’s a jungle out there. We show you how! [page] The Robot Distinguishing characteristics: An empty desk, no family pictures. What they do: All business, all ...
    Rated: +10
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