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    The Thin Line: Executive Assistant or Errand Runner?

    The Thin Line: Executive Assistant or Errand Runner?
    Her boss's cat hissed and scratched Sally as she maneuvered a busy intersection. She told herself the cat was just upset from the veterinarian's visit. Besides, Kitty didn't like to ride in cars. "All I have to do is keep the cat calm while I pick up my boss's dry cleaning. Then I can take it home and wait for the ...
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    More Important Than the Holiday Party

    More Important Than the Holiday Party
    The number of companies holding holiday parties is at 20-year low, according to a recent survey from executive-search firm Battalia Winston. But whether you're simply canceling a party, holding a potluck instead, or moving forward with your company's tradition, it's the unexpected gestures that will help you retain and motivate your staff over the long run. Consider these three suggestions you ...
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    How to Create a Marketing Plan: The Benefits of a Marketing Plan

    How to Create a Marketing Plan: The Benefits of a Marketing Plan
    The Benefits of a Marketing Plan Firms that are successful in marketing invariably start with a marketing plan. Large companies have plans with hundreds of pages; small companies can get by with a half-dozen sheets. Put your marketing plan in a three-ring binder. Refer to it at least quarterly, but better yet monthly. Leave a tab for putting in monthly reports ...
    Rated: +2
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    Hiring and Orienting a New Employee

    Hiring and Orienting a New Employee
    Editor's note: This article was excerpted from Managing a Small Business Made Easy, which is a guide to the essential elements - including human resources, customer service, advertising, finances and advisors - you need to be successful. I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened ...
    Rated: +2
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    Top 10 Tips for Attending a Conference

    Top 10 Tips for Attending a Conference
    When you attend a conference related to your area of expertise, you will get opportunities to communicate with nationally known leaders of your profession--colleagues you recognize by reputation and through their articles and books. How do you get the most out of the conference, to strengthen your job performance permanently? I can respond to that question, because for twenty-two years I ...
    Rated: +2
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    How to Write a Job Analysis and Description

    How to Write a Job Analysis and Description
    The employees you hire can make or break your business. While you may be tempted to hire the first person who walks in the door - "just to get it over with" - doing so can be a fatal error. A small company cannot afford to carry deadwood on staff; so start smart by taking time to figure out your staffing ...
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    This, Not That: HEALTHY Office Snacks to Order for the Breakroom

    This, Not That: HEALTHY Office Snacks to Order for the Breakroom
    Sometimes, I dream about planting an apple tree in my office lobby, so everyone could grab a nutritious treat without leaving the building. Alas, something about "building code" won’t allow it. More and more doctors and nutritionists hammer into us to eat little to no processed foods and focus on "whole foods." Processed foods have too much salt and killer fats. ...
    Rated: +1
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    ‘Tis the Season: Dos and Don’ts of Holiday Party Etiquette

    ‘Tis the Season: Dos and Don’ts of Holiday Party Etiquette
    Whether it’s a company bash, a family gathering or a personal, after-hours shindig, it’s undeniably holiday party season. You might be gearing up for a whole slew of functions, or perhaps just one, but be sure not to leave without considering what behavior is appropriate for each. How to Dress Hostess Gifts Your Plus-One Food & Drink What to Talk ...
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    When - and When Not - to Use Your Frequent Flier Miles

    When - and When Not - to Use Your Frequent Flier Miles
    If you've been following the Joy of Miles series thus far, you might expect my overarching advice to be that frequent flier miles should be earned for everything possible. And these days, they can indeed be earned for just about anything. In fact, though, part of being an educated consumer is knowing when not to earn miles. Before rushing headlong to ...
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    Bill Lampton, Ph.D.

    [photo:18216] AdminSecret Featured Writer and Partner Bill Lampton, Ph.D.--author of The Complete Communicator: Change Your Communication, Change Your Life!--has worked closely with administrative professionals throughout his career. First, he relied on their vital assistance as vice president of three colleges, and then a medical center. Since 1997, he has worked closely with office support internationally while planning his keynote speeches, seminars, ...
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    What to Do When an Employee Leaves

    What to Do When an Employee Leaves
    For the entrepreneur, employee turnover always raises challenges, questions and issues. Employees, of course, leave for many reasons. They're promoted, take a new or "better" position, retire - and, yes, sometimes they're terminated. Whatever the cause - even if an employee is asked to leave before the end of the day - it's crucial for you and the direct supervisor to ...
    Rated: +3
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    Improve Your Writing Skills

    Improve Your Writing Skills
    As more business communications are conducted through email, instant messaging, PowerPoint presentations and other written forms, writing ability can help today's professionals set themselves apart. The ability to write clearly in reports or white papers is necessary to advance. "Rightly or wrongly, people judge their colleagues based on their writing ability," says R. Craig Hogan, director of the Business Writing Center ...
    Rated: +3
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    5 Steps to Setting Up a Wireless Network

    5 Steps to Setting Up a Wireless Network
    Wireless networks are becoming faster, more affordable and easier to adopt than ever. Growing small businesses that have adopted a wireless solution are already reporting immediate paybacks in higher productivity, flexible application mobility and greater worker satisfaction. Roughly 228,000 small businesses currently have remote access capabilities built into their networks for security monitoring and, according to America Marketing Institute, the number ...
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    Seven Guidelines for Gesturing When You Speak

    Seven Guidelines for Gesturing When You Speak
    When I coach executives who want to become more effective speakers, or when I direct a presentation skills seminar, there’s one question I hear repeatedly: "How should I gesture when I give a speech?" Usually, the questioner goes on to say: "I feel awkward enough just trying to remember my speech. Then the tension escalates when I realize that my audience ...
    Rated: +4
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    How to Help a Coworker with a Drinking Problem

    How to Help a Coworker with a Drinking Problem
    The head of my team is an alcoholic. His condition is worsening and his unreliability is affecting the reputation of the team and increasing our workload. With Christmas approaching, the situation can only get worse. What can we do as our previously successful team is falling apart? This is one of the toughest issues one can face at work - what ...
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    10 Ways to Save on Business Travel

    10 Ways to Save on Business Travel
    As a business traveler for 25 years, mostly as a sole proprietor, I'm acutely aware of how much corporate travel costs and how those costs can be a nightmare to contain. Business trips are rarely planned with the kind of notice you need to snag the deep discounts. Trips also change mid-itinerary, tacking penalties and fees onto already steep prices. Taxes ...
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    Correspond Like A Pro

    Correspond Like A Pro
    As the number of emails increase, it seems that the level of professional correspondence has decreased. Tacky notes, mis-spelled words, sentences that drone on and on -- you've probably seen it all, as have I. But never forget that people judge you by whatever means you interact with them. That includes notes, phone messages, and yes, the ubiquitous email. Here are ...
    Rated: +15
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    How to Deal with an Absentee Boss

    How to Deal with an Absentee Boss
    Most of us wish our bosses weren't breathing down our necks every day. Yet if you talk to anyone whose boss is constantly on the road, you'll hear complaints of last-minute phone calls from off-site, changing travel locations and dates, and deadline changes from the field to meet clients' demands. Meanwhile, back at headquarters, other managers feel free to dump work ...
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    To Achieve Workplace Diversity, Go Beyond Good Intentions

    To Achieve Workplace Diversity, Go Beyond Good Intentions
    It's taken a while, but these days most companies understand that employing a diverse workforce is not only the right thing to do, it's also good business. But good intentions are one thing. Actually hiring and promoting men and women with varied racial and ethnic backgrounds, religions and sexual orientations is another. Here's how companies and workers can do what they ...
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    Don't Be Afraid to Ask About Differences

    Don't Be Afraid to Ask About Differences
    Diversity scares many people. They are too afraid to ask questions about differences, such as a person's culture or background. They may be worried about appearing nosy or patronizing, or are downright terrified of offending colleagues. Asking about differences is fine. In fact, it is an excellent way to learn about the diversity around you, to communicate respect for others and ...
    Rated: +1
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