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    Your Voice Is You - Make the Most of It

    Your Voice Is You - Make the Most of It
    Your phone rings. You answer, and the caller says hello, without identifying herself. Yet immediately you recognize her voice—even though you haven’t spoken with her in more than ten years. How are you able to do that? There’s no mystery here, for voices are highly distinct and distinguishable, sort of our “signature in sound.” Your voice is you. That being the ...
    Rated: +1
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    Three Ways Admins Can Think on Their Feet

    Three Ways Admins Can Think on Their Feet
    There's nothing worse than getting on the elevator and realizing you're standing next to the boss with nothing to say for 11 floors or being in the middle of a breaking crisis and not knowing how to react. “[Thinking on your feet is] definitely a learned skill, and most of us don't spend a lot of time learning it,” says Peter ...
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    10 Tricks to Telecommuting Success

    In a century where convenience is the standard form of measurement, telecommuting is growing in popularity. According to the U.S. Census Bureau, in 2005, more than 11 million people worked from home — that's about 8 percent of the U.S. population! And what's not to love about telecommuting? When you can work from the comfort of your home, skip commuter ...
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    Resolve Office Conflicts

    Resolve Office Conflicts
    When the going gets tough, your coworkers can be the first to get on your last nerve. Whether it's due to on-the-job pressures, stress at home, familiarity or just proximity, when you're feeling hot under the collar, it's often your coworkers who wind up feeling the heat - whether they actually deserve it or not. So the next time you're ready ...
    Rated: +1
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    4 Tips to Handle a Sabotaging Coworker

    4 Tips to Handle a Sabotaging Coworker
    We all like to think of our coworkers as friends, but what happens when you become the target of a coworker's dirty politics? Here are some strategies that can help you keep the peace without losing your edge, shared by fellow soldiers on the office wars' front lines. Take Precautions It is wise to have some good measures in place to ...
    Rated: +3
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    Going Checklist Crazy

    Going Checklist Crazy
    I am organizing a Board meeting and I have checklists and to-do lists coming out of my ears. I'm sure my assistant must think I am the Checklist and To-Do List Queen. Making a List, Checking it Twice The Board meeting I am preparing for is a two-day event and I don't want to forget anything that I need to do ...
    Rated: +3
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    The Beginner's Guide to Social Media Success

    Getting connected online is practically a requirement these days. It's the latest way to make new friends, stay in touch, and — best of all — network. And with HR departments adding social media recruiting to their repertoire, it's also a great way to get a job! But jumping online isn't as easy as you might think. If you're going ...
    Rated: +5
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    How to Catch Common Grammatical Errors

    How to Catch Common Grammatical Errors
    Business documents rife with typos can undermine your professional reputation, not to mention that of your company. That's why admins should have a good working knowledge of grammar, spelling and punctuation as well as the ability to catch mistakes before someone else does. Catching your own errors can be challenging. But with a little practice, you can reduce your margin of ...
    Rated: +18
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    Ten Ways Admins Can Make the Boss Look Good

    Ten Ways Admins Can Make the Boss Look Good
    What is the measure of an administrative professional? Some would say it’s all about helping your manager do his job well, AKA making your boss look good. With that in mind, we asked professionals who have been on both sides of the relationship what admins can do to help their bosses shine as brightly as possible. Here are their top 10 ...
    Rated: +4
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    PowerPoint Rule of Thumb: 10/20/30

    PowerPoint Rule of Thumb: 10/20/30
    I suffer from something called Ménière's disease. The symptoms include hearing loss, a constant ringing in the ears and vertigo. There are many medical theories about its cause, but I have a different theory: As a venture capitalist, I have to listen to hundreds of entrepreneurs pitch their companies. Most of these pitches are crap: 60 slides about "patent pending," "first-mover ...
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    So, E-mail is Dead, Eh?

    So, E-mail is Dead, Eh?
    I’ve been meaning to share this information with you for some time now . . . oh, where does the time go? Anyway, I was reading through the recent (OK, I know it’s from October!) Downtown Women’s Club “Online Networking: How Social is Your Media?” survey, and its results show that “businesswomen in all generations now prefer e-mail (82 percent) to ...
    Rated: +1
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    Admin Lessons from 2008's Worst Communication Blunders

    Admin Lessons from 2008's Worst Communication Blunders
    As you think back over your professional activities during 2008, you are likely to remember your most glaring communication blunders : •You sent an important, confidential e-mail to the wrong person •You didn’t change your voice mail out-of-the-office recording after your vacation •You didn’t silence your cell phone, and it rang during a staff meeting •You forgot to provide information you ...
    Rated: +1
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    11 Writing Mistakes Even Smart People Make

    11 Writing Mistakes Even Smart People Make
    Professional writers often worry that their work is unnecessary. After all, can't anyone with even a basic education write? The answer: no, they can't. Even college graduates don't seem to be learning composition basics. Of course not everyone is going to be the next Mark Twain, but career success does depend on looking professional. Sure, some clients, coworkers, or resume readers ...
    Rated: +2
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    Body Language Signs You Should Be Aware of

    Body Language Signs You Should Be Aware of
    Knowing how to read body language is an incredibly great advantage for you. Just by careful observance, you can actually figure out what a person is thinking; or in some cases, trying to hide. This skill alone puts you two or three steps ahead of other people. Learning how to read body language is easy. All it takes is a keen ...
    Rated: +1
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