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  • +5

    Depression at Work

    Depression at Work
    How serious is depression on the job? According to nationwide labor reports and studies, it's more serious than most of us realize. Here are some shocking statistics: • Depression accounts for close to $12 billion in lost workdays each year. • More than $11 billion in other costs accrue from decreased productivity due to symptoms that sap energy, affect work habits ...
    Rated: +5
  • +1

    Bringing Obama-Style Inspiration and Communication to the Workplace

    Bringing Obama-Style Inspiration and Communication to the Workplace
    As the global financial markets plummet and pink slips fly, workers are facing a crisis of confidence. They crave leaders who command respect and make them feel better about themselves and the world in which they live. Unfortunately, gifted communicators who can do this are scarce. If you are looking for ways to rally your employees through the turmoil we are ...
    Rated: +1
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    Debunking Six Social Media Myths

    Debunking Six Social Media Myths
    For companies, resistance to social media is futile. Millions of people are creating content for the social Web. Your competitors are already there. Your customers have been there for a long time. If your business isn't putting itself out there, it ought to be. But before you take the plunge, bear in mind the many myths that surround social media. 1. ...
  • +2

    Admins Must Have the 'Write' Stuff

    Admins Must Have the 'Write' Stuff
    "Our admins are lifelines that feed us our most vital information and keep our responsibilities and resources coordinated," says Marc Wright, founder and principal of Martinez & Wright Homeownership Partners in Los Angeles. "If they give us messages that are unclear or inaccurate, we're going to end up as someone else's lunch." With email being the preferred mode of business communication ...
    Rated: +2
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    Folder/Inserter Equipment in the MATERIAL World

    Folder/Inserter Equipment in the MATERIAL World
    The right materials can increase the productivity and efficiency of your folding/inserting equipment. Folder/inserters can save you time and money processing outgoing mail. But, like most office equipment, that efficiency depends on how the equipment is used. To help ensure your folder/inserter processes mail efficiently, consider what you put into it. Are you using the proper materials? h4. MATERIAL WORTH The ...
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    Important Email Habits Tips and Tools

    Important Email Habits Tips and Tools
    Email Attachments Be sure to upgrade your antivirus before you open anything and remember to practice safe email habits. - Do NOT open any emails from unknown senders. - Never save or open an attachment from a suspicious email. Specifically, never save or open any .ZIP, .SCR, .EXE, .BAT, .COM or even .JPG or .GIF files from such emails. These files ...
    Rated: +1
  • +2

    10 Tips for Getting Your Business Letters Read

    10 Tips for Getting Your Business Letters Read
    Since many of us rely so heavily on E-mail, business letters have become special once again. Yet your prospects won't read just any letter. Try these ten tips to increase readability: FIRST: Use simple, contemporary language. Readers dislike a stilted approach. Eliminate "heretofore," "henceforth," "concomitant with," "pursuant to" and similar words dressed in tuxedos. Use water cooler language, not boardroom lingo. ...
    Rated: +2
  • +2

    How to Speak Twitter

    How to Speak Twitter
    *A TWITTER GLOSSARY* *At Reply, or "@reply"*: A direct tweet sent to another Twitter user. *Dweet*: Tweet sent while drunk *Hash Tag*: The "#" sign. Allows Twitter users to group tweets by topic, making it easier to search particular conversations using Twitter Search. *Link*: Including a URL in your tweet. *MisTweet*: A tweet one later regrets. *ReTweet*: To repost something that's ...
    Rated: +2
  • +4

    Seven Guidelines for Gesturing When You Speak

    Seven Guidelines for Gesturing When You Speak
    When I coach executives who want to become more effective speakers, or when I direct a presentation skills seminar, there’s one question I hear repeatedly: "How should I gesture when I give a speech?" Usually, the questioner goes on to say: "I feel awkward enough just trying to remember my speech. Then the tension escalates when I realize that my audience ...
    Rated: +4
  • +1

    Admin Lessons from 2008's Worst Communication Blunders

    Admin Lessons from 2008's Worst Communication Blunders
    As you think back over your professional activities during 2008, you are likely to remember your most glaring communication blunders : •You sent an important, confidential e-mail to the wrong person •You didn’t change your voice mail out-of-the-office recording after your vacation •You didn’t silence your cell phone, and it rang during a staff meeting •You forgot to provide information you ...
    Rated: +1
  • +1

    Your Voice Is You - Make the Most of It

    Your Voice Is You - Make the Most of It
    Your phone rings. You answer, and the caller says hello, without identifying herself. Yet immediately you recognize her voice—even though you haven’t spoken with her in more than ten years. How are you able to do that? There’s no mystery here, for voices are highly distinct and distinguishable, sort of our “signature in sound.” Your voice is you. That being the ...
    Rated: +1
  • +1

    Don't Be Afraid to Ask About Differences

    Don't Be Afraid to Ask About Differences
    Diversity scares many people. They are too afraid to ask questions about differences, such as a person's culture or background. They may be worried about appearing nosy or patronizing, or are downright terrified of offending colleagues. Asking about differences is fine. In fact, it is an excellent way to learn about the diversity around you, to communicate respect for others and ...
    Rated: +1
  • +1

    Sounding the Alarm about Workplace Privacy Issues

    I recently attended an IAAP dinner meeting and we had a lawyer speak to us about the proper disposal of confidential documents. As assistants we often work with information that is confidential and we need to use good practices when disposing of these documents. In Canada document disposal came to the attention of Ontario’s Privacy Commissioner in the filming of a ...
    Rated: +1
  • +1

    So, E-mail is Dead, Eh?

    So, E-mail is Dead, Eh?
    I’ve been meaning to share this information with you for some time now . . . oh, where does the time go? Anyway, I was reading through the recent (OK, I know it’s from October!) Downtown Women’s Club “Online Networking: How Social is Your Media?” survey, and its results show that “businesswomen in all generations now prefer e-mail (82 percent) to ...
    Rated: +1
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