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    Skills for Bridging the Language Diversity Gap

    Skills for Bridging the Language Diversity Gap
    Although linguistic diversity can make life interesting, there are times when we need help to communicate across accent and language barriers. Because diverse workplaces are rapidly becoming more the rule than the exception, it is likely that at some point you will find yourself working with someone who is less than fluent in English or has an accent that is difficult ...
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    How Admins Can Fight Sexual Harrassment

    How Admins Can Fight Sexual Harrassment
    Sexual harassment of admins can be as simple as a client's unwanted flirtatious winks or as elaborate as a male boss's systematic assaults on female employees. And admins are likely to encounter this occupational hazard. Approximately 15,000 sexual harassment cases are brought to the Equal Employment Opportunity Commission (EEOC) each year. 31% of the female workers claimed to have been harassed ...
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    Is Age Discrimination at Work a Serious Problem?

    Is Age Discrimination at Work a Serious Problem?
    Hot topic age discrimination Last month, Channel 4's Dispatches programme exposed the problem of age discrimination in the workplace. The law states employees can be forced to retire at age 65 without any explanation from their employer, but 25% feel employers should have the right to force employees to retire at 65. Dispatches claimed 67% of 1,000 employees who were forced ...
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    How to Write a Job Analysis and Description

    How to Write a Job Analysis and Description
    The employees you hire can make or break your business. While you may be tempted to hire the first person who walks in the door - "just to get it over with" - doing so can be a fatal error. A small company cannot afford to carry deadwood on staff; so start smart by taking time to figure out your staffing ...
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    Hiring and Orienting a New Employee

    Hiring and Orienting a New Employee
    Editor's note: This article was excerpted from Managing a Small Business Made Easy, which is a guide to the essential elements - including human resources, customer service, advertising, finances and advisors - you need to be successful. I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened ...
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    Analysis: This Is an Awkward One

    Analysis: This Is an Awkward One
    Did Tara Conroy do the right thing when she asked her boss to stop telling her and other employees how "especially lovely" they look today—even though the man clearly meant well? Although experts have different ideas about how to go about it, they agree that the flattery needed to stop. "Even if it's not sexual harassment, it's definitely inappropriate behavior," says ...
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    Know Your Rights: Sexual Harassment in the Workplace

    Know Your Rights: Sexual Harassment in the Workplace
    You may think that sexual advances are just a part of the stereotype that surrounds administrative staff - for years, the "Secretary" icon has been linked to sexuality and femininity in a derogatory manner. For some, the boss's daily comment on how you look is just part of the job. After all, you're the first person that clients encounter, you have ...
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    Stopping Survivor Guilt

    Stopping Survivor Guilt
    As an administrator in an era of massive layoffs, it's your job to stave off survivor guilt before it lowers the morale and productivity of remaining employees. The subject of survivor guilt—the despair employees feel when co-workers fall victim to downsizing— comes up during every recession, but 2009 promises a uniquely virulent strain of the affliction. "The layoffs are just starting," ...
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