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    Skills for Bridging the Language Diversity Gap

    Skills for Bridging the Language Diversity Gap
    Although linguistic diversity can make life interesting, there are times when we need help to communicate across accent and language barriers. Because diverse workplaces are rapidly becoming more the rule than the exception, it is likely that at some point you will find yourself working with someone who is less than fluent in English or has an accent that is difficult ...
    Rated: +2
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    To Achieve Workplace Diversity, Go Beyond Good Intentions

    To Achieve Workplace Diversity, Go Beyond Good Intentions
    It's taken a while, but these days most companies understand that employing a diverse workforce is not only the right thing to do, it's also good business. But good intentions are one thing. Actually hiring and promoting men and women with varied racial and ethnic backgrounds, religions and sexual orientations is another. Here's how companies and workers can do what they ...
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    Relationship Marketing: It's the "Little Things"

    Relationship Marketing: It's the "Little Things"
    “All politics is local.” Thomas P. “Tip” O’Neill, Former Speaker of US House of Representatives, 1977-1987 I recently went to a convention of the National Speakers Association which was held this year in the Phoenix, Arizona area. The property where we stayed was the Marriott Desert Ridge. I have stayed in about 4 billion hotels (seems like that many sometimes!) in ...
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    Preparing Your Office for Natural Disasters

    Preparing Your Office for Natural Disasters
    Natural disasters--whether tornado, flood, earthquake or fire--can be devastating both personally and professionally. Although you can't control disasters, you can take steps to prepare for the unexpected. -Make a video record of your belongings. Buy, rent or borrow a video camera, and videotape everything in your office. While taping, describe in detail everything you see. As they say, "A picture is ...
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    Real-World Cost-Cutting Practices

    Real-World Cost-Cutting Practices
    These 4 companies are saving money in day-to-day operations. And they're doing it without affecting the customer experience. What began as a challenging economic cycle has spiraled into a recession. Most employers have laid off employees, put a hold on future projections and nixed large purchases for the sake of survival. It may leave you thinking there's nothing more to do ...
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    Going Green in the Office

    Going Green in the Office
    How green is your office? Do you regularly practice the three R’s: Reduce, Reuse, and Recycle? Listed below are ten strategies for reducing your office’s environmental footprint. How many of these do you do on a regular basis? h4. Saving Paper -Use recycled paper products. -Before you click on that Print button, ask yourself if you really need a hard copy. ...
    Rated: +1
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    Looking for Great Deals for Your Office?

    Looking for Great Deals for Your Office?
    From the blog post Looking for Great Deals for Your Office? Are you the person that purchases stationary and other items for your department? Do you feel that you could find better buys, not just by going to the different stores such as Staples or Grand & Toy, but online as well? There are some companies that, unfortunately, don’t allow for ...
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    Win the War Against Interruptions

    During crunch time, it's not unusual for Kelly Kelley, CPS, a senior administrative assistant for Vanir Construction Management, to be working on 10 to 15 computer documents, have 40 or more unread emails, hear two phone lines ringing and have two people standing in front of her desk. Interruptions, such as phone calls, incoming email and people dropping in, can make ...
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    Meeting Planning 101

    Meeting Planning 101
    Last summer, Robbie Davis was planning a meeting at a hotel for company personnel. In her email to attendees, she unknowingly made a typo in the link to the hotel's Web site, leading recipients instead to a pornography site. While she immediately sent another email correcting the error and asking recipients to disregard the first one, coworkers clicked the original link ...
    Rated: +3
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    Ways Admins Work with Today's Boss

    Ways Admins Work with Today's Boss
    When Rosalind Hebert, CPS, started her first full-time administrative job in the 1980s, making coffee for her boss was her top priority every morning. Now, as an administrative assistant at the Houston-Galveston Area Council Transportation Department, she seldom performs such tasks -- or even many traditional clerical duties, she says. Her boss writes his own email correspondence and has empowered her ...
    Rated: +2
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    Going Green - Can I Make a Difference?

    Going Green - Can I Make a Difference?
    Does it really matter if I get a little greener? That's a question I've asked myself and you may have too. To answer, I'd like to share some information from the Natural Resource Defense Council's web site (complete article here). If every household in the US bought 1 box each of 100% recycled facial tissues, toilet paper, paper towels & napkins ...
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    Six Ways Admins Can Manage Up

    Six Ways Admins Can Manage Up
    We are all managers - of our bosses, if no one else. So a key to success as an administrative professional is to learn how to manage your manager. Here are six ways to do it. Understand Your Boss First, do some groundwork. “You need to understand your manager’s initiatives and their impacts on the organization,” says Heather Mayfield, VP of ...
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    How to Manage a Stressed Colleague

    How to Manage a Stressed Colleague
    I’m managing someone who claims to have stress and is working reduced hours, but I think they are pulling the wool over my eyes. As times get tougher, the rest of the team are becoming increasingly suspicious and resentful. This will come as no surprise to an increasing number of managers. As times get tougher, organizations can increase the pressure without ...
    Rated: +1
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    10 Ways to Make Next Week Better

    10 Ways to Make Next Week Better
    On one of the last episodes of “Seinfeld,” the main characters are stuck in traffic on a Sunday night. Galpal Elaine, who desperately wants to get home, wails, “All I know is that it's Sunday night, and I have got to unwind! Now, who's with me?” If perpetually single Elaine felt that way, you can imagine how the rest of us ...
    Rated: +1
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    8 Sites to Help Businesses Network

    8 Sites to Help Businesses Network
    Facebook, LinkedIn and Twitter are at the top of the list when it comes to business networking, but we've found a few that specifically help out businesses trying to gain a foothold in the online marketing space. Here are 8 of our favorite contenders: 1. AdminSecret's Network: Share ideas, join groups, publish content and promote your business on AdminSecret's own network. ...
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    Website Maintenance Musts

    Website Maintenance Musts
    Recently, I was at the car dealership watching the mechanic work on my car, and suddenly a thought struck me: How many online business owners regularly check under the hood to make sure theirs websites are running smoothly? And even if you do perform frequent check-ups on your website, are you sure you're giving it a really thorough once-over? About once ...
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    I Cut Office Costs by $500 Per Month

    I Cut Office Costs by $500 Per Month
    Learn how one business saved this amount each month by cutting back on non-essentials. Your business can use these methods to decrease expenses, too. There's no escaping it: The economy is officially dismal. Many companies are being forced to increase sales and/or decrease costs in order to remain competitive or, in some cases, survive. That's why we decided to do ...
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    Toxic Bosses: How to Live with the S.O.B.

    Toxic Bosses: How to Live with the S.O.B.
    About two years ago I landed my dream job as a territory manager for a midsize technology company. I knew the sister of my prospective boss; she had been a business partner of mine for a number of years. She is a very relaxed, hardworking salesperson, and is well-known in the industry for being professional and effective. Unfortunately, the calm, effective, ...
    Rated: +5
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    Be Green at Work

    Be Green at Work
    You don’t have to be a tree hugger or corner-office visionary to devote yourself to greening your workplace. Still, if you want to have maximum impact - by minimizing the impact of your office’s operations on the environment, that is - you’ve got to do more than just drop a few sheets of paper into the recycling bin every day. Here ...
    Rated: +1
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    Establish a Workplace Safety Policy

    Establish a Workplace Safety Policy
    Why worry about safety? Because failing to do so could literally destroy your business. Besides your ethical responsibility toward your employees, workplace accidents cost money and time. You could be liable for substantial penalties that could wipe out your business's cash flow. The Occupational Safety and Health Administration's (OSHA) penalty for willful violations of safety rules that could result in death ...
    Rated: +1
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